Supported Regions

Mexico

Network Details

• Network Connection: Automatically connects to available local telecom networks.

• Data Policy: After high-speed data is used up, the internet speed will be reduced to 128kbps until the end of the validity period, and you can continue to use the internet during this time.

• Hotspot Sharing: Supported.

Validity and Activation

• Activation Deadline: The eSIM must be installed and activated within 30 days of purchase.

• Plan Validity: This eSIM plan cannot be topped up or extended. If you need more data or days of use, please directly repurchase a new eSIM plan. You will immediately receive a new QR code and can install it at any time.

Before You Buy

• Device Compatibility: Before purchasing, please ensure your mobile device supports eSIM functionality and is an unlocked version.

• Return and Exchange Policy: This product is a virtual item. Once sold, we do not accept refunds, cancellations, or exchanges for any reason.

• Data Management: To avoid rapid consumption of high-speed data, it is recommended to turn off automatic updates for mobile applications and cloud backup functions.

Installation and Setup Guide

• iOS System: Go to "Settings" > "Cellular" > "Add eSIM", then scan the QR code. Follow the on-screen instructions to complete the setup.

• Android System: Go to "Settings" > "Network & internet" > "SIM cards" > "Add eSIM", then scan the QR code.

  • Note: The setup path may vary slightly for different phone brands. If you have any questions, please refer to your phone's user manual.

Important Reminders

• Installation Timing: The QR code will be sent to your email after purchase. Please only install the eSIM when you are ready to start using it, as once the eSIM connects to a supported telecom network, the plan will be automatically activated and the days will begin to be counted.

• Risk of Early Activation: If your current location is already within the eSIM's coverage area, it may activate immediately after installation, even if you have not yet reached your main destination.

• Data Roaming: Please make sure to enable "Data Roaming" in your phone settings to connect to the internet successfully.

• Network Speed: The availability of 5G service depends on the network coverage in your area and your device specifications. If there is no 5G signal, your device will automatically connect to 4G or LTE networks.

Need Help?

If you encounter any problems during installation or use, please contact us via the customer service messaging system (Shopify Inbox) on this website, and we will assist you as soon as possible.