Supported Regions Details

Japan

Network Details

• Network Connection: Automatically connects to available local telecommunication networks.

• Data Policy: Once high-speed data is used up, the internet speed will be reduced to 128kbps until the validity period ends, during which internet access will continue.

• Hotspot Sharing: Supported.

Validity and Activation

• Activation Deadline: The eSIM must be installed and activated within 30 days of purchase.

• Plan Validity: This eSIM plan cannot be topped up or extended. If you need more data or more days of use, please repurchase a new eSIM plan directly. You will immediately receive a new QR code and can install it at any time.

Before You Buy

• Device Compatibility: Before purchasing, please ensure your mobile device supports eSIM functionality and is an unlocked version.

• Refund and Exchange Policy: This product is a virtual item. Once sold, no refunds, cancellations, or exchanges will be accepted for any reason.

• Data Management: To avoid rapid consumption of high-speed data, it is recommended that you turn off automatic updates for mobile applications and cloud backup features.

Installation and Setup Guide

• iOS System: Go to "Settings" > "Cellular" > "Add eSIM", then scan the QR code. Follow the on-screen instructions to complete the setup.

• Android System: Go to "Settings" > "Network & internet" > "SIMs" > "Add eSIM", then scan the QR code.

  • Note: The setup path may vary slightly for different phone brands. Please refer to your phone's user manual if you have any questions.

Important Reminder

• Installation Timing: The QR code will be sent to your email after purchase. Please install the eSIM only when you are ready to start using it, as once the eSIM connects to a supported telecommunication network, the plan will be automatically activated and the days will begin to count.

• Risk of Early Activation: If your current location is within the coverage area of this eSIM, it may be activated immediately after installation, even if you have not yet reached your main destination.

• Data Roaming: Please make sure to enable "Data Roaming" in your phone settings to connect to the internet successfully.

• Network Speed: The availability of 5G service depends on the network coverage in your location and your device specifications. If there is no 5G signal, your device will automatically connect to a 4G or LTE network.

Need Help?

If you encounter any problems during installation or use, please contact us through the customer service message system on this website (Shopify Inbox), and we will assist you as soon as possible.