Supported Regions Details

Cambodia

Network Details

• Network Connection: Automatically connects to available local telecom networks.

• Data Description: After high-speed data is used up, network speed will be reduced to 128kbps until the validity period ends, during which internet access will continue.

• Hotspot Sharing: Supported.

Validity and Activation

• Activation Deadline: The eSIM must be installed and activated within 30 days of purchase.

• Plan Validity: This eSIM plan cannot be topped up or extended. If you need more data or days of use, please repurchase a new eSIM plan directly. You will immediately receive a new QR code and can install it at any time.

Before Purchase

• Device Compatibility: Before purchasing, please ensure your mobile device supports eSIM functionality and is an unlocked version.

• Return and Exchange Policy: This product is a virtual item. Once sold, we do not accept refunds, cancellations, or exchanges for any reason.

• Data Management: To avoid rapid consumption of high-speed data, it is recommended to disable automatic updates and cloud backup functions for mobile applications.

Installation and Setup Guide

• iOS System: Go to "Settings" > "Cellular" > "Add eSIM," then scan the QR code. Follow the on-screen instructions to complete the setup.

• Android System: Go to "Settings" > "Network & internet" > "SIMs" > "Add eSIM," then scan the QR code.

  • Note: The setup path may vary slightly for different phone brands. If you have any questions, please refer to your phone's user manual.

Important Reminder

• Installation Timing: The QR code will be sent to your email after purchase. Please only install the eSIM when you are ready to start using it, as once the eSIM connects to a supported telecom network, the plan will automatically activate and start calculating days.

• Risk of Early Activation: If your current location is within the coverage area of this eSIM, it may activate immediately after installation, even if you have not yet reached your main destination.

• Data Roaming: Please ensure that "Data Roaming" is enabled in your phone settings to successfully connect to the internet.

• Network Speed: The availability of 5G service depends on network coverage in your location and your device specifications. If there is no 5G signal, your device will automatically connect to 4G or LTE networks.

Need Assistance?

If you encounter any problems with installation or use, please contact us via the customer service messaging system (Shopify Inbox) on this website, and we will assist you as soon as possible.