Supported Regions Details

Brunei

Network Details

Network Connection: Automatically connect to the locally available telecom network.

Data Description: After the high-speed data allowance is used up, the network speed will be reduced to 128kbps until the end of the validity period, during which you can continue to access the internet.

Hotspot Sharing: Supported.

Validity and Activation

Activation Period: The eSIM must be installed and activated within 30 days of purchase.

Plan Validity: This eSIM plan cannot be topped up or extended. If you need more data or days of use, please purchase a new eSIM plan directly. You will immediately receive a new QR code and can install it at any time.

Regional Regulations: According to local regulations, users in "Hong Kong" or "Taiwan" regions are required to complete KYC (Know Your Customer) real-name verification. Please check your phone's SMS after installation and follow the instructions to complete the verification process.

Before Purchase

Device Compatibility: Before purchasing, please ensure that your mobile device supports eSIM functionality and is an unlocked version.

Refund/Change Policy: This product is a virtual item. Once sold, no refunds, cancellations, or exchanges will be accepted for any reason.

Data Management: To avoid rapid consumption of high-speed data, it is recommended that you turn off automatic updates and cloud backup functions for your mobile applications.

Installation and Setup Guide

iOS System: Go to "Settings" > "Cellular" > "Add eSIM," then scan the QR code. Follow the on-screen instructions to complete the setup.

Android System: Go to "Settings" > "Network & internet" > "SIM cards" > "Add eSIM," then scan the QR code.

Note: The settings path may vary slightly for different phone brands. If you have any questions, please refer to your phone's user manual.

Important Reminders

Installation Timing: The QR code will be sent to your email after purchase. Please only install the eSIM when you are ready to start using it, as once the eSIM connects to a supported telecom network, the plan will be automatically activated and the days will start counting.

Risk of Early Activation: If your current location is within the coverage area of this eSIM, it may activate immediately after installation, even if you have not yet reached your main destination.

Data Roaming: Please ensure that "Data Roaming" is enabled in your phone settings to connect to the internet successfully.

Network Speed: The availability of 5G service depends on the network coverage in your location and your device's specifications. If there is no 5G signal, your device will automatically connect to the 4G or LTE network.

Need Assistance?

If you encounter any problems during installation or use, please contact us through the customer service messaging system on this website (Shopify Inbox), and we will assist you as soon as possible.